Privacy Policy

This Privacy Policy ("Policy") describes how 727pub ("727pub", "we", "us", "our") collects, uses, stores, and protects the personal information of users ("Player", "you", "your") who access or use the 727pub online casino and sports betting platform at 727pub.app (the "Platform").

727pub is committed to protecting the privacy and personal data of all players in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations. This Policy applies to all personal data collected through the Platform, our customer support channels, and any other interaction you have with 727pub.

By registering an account on the 727pub Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please do not use the 727pub Platform.

01Introduction & Scope

1.1 This Policy applies to all personal data collected by 727pub in connection with the operation of the Platform, including data collected during account registration, identity verification, payment processing, customer support interactions, and general use of the Platform's features and services.

1.2 This Policy applies to all players who access the 727pub Platform from the Philippines, regardless of the device or browser used. It covers data collected via the 727pub website, any mobile-optimized version of the Platform, and any future 727pub applications.

1.3 This Policy should be read alongside the 727pub Terms and Conditions and Responsible Gaming Policy. Together, these documents form the complete agreement between you and 727pub regarding your use of the Platform.

1.4 727pub acts as the data controller for all personal data collected through the Platform. As data controller, 727pub determines the purposes and means of processing your personal data and is responsible for ensuring that such processing complies with applicable Philippine data protection law.

02Personal Data We Collect

2.1 727pub collects the following categories of personal data from players:

2.2 727pub does not collect sensitive personal information as defined under RA 10173 (such as health data, political opinions, or religious beliefs) unless specifically required by law or with your explicit consent.

03How We Collect Your Data

3.1 727pub collects personal data through the following means:

• Direct Collection: Data you provide when registering an account, completing identity verification, making a deposit or withdrawal, contacting customer support, or participating in promotions.
• Automated Collection: Data collected automatically when you use the Platform, including IP addresses, device identifiers, browser information, and session activity logs, collected via cookies and similar tracking technologies.
• Third-Party Sources: Data received from payment processors (such as GCash and PayMaya), identity verification service providers, and fraud prevention partners, where necessary to verify your identity or process transactions.
• Regulatory Sources: Data received from PAGCOR, the Anti-Money Laundering Council (AMLC), or other Philippine government authorities in connection with regulatory compliance obligations.

3.2 You are not required to provide all personal data requested by 727pub, but failure to provide certain mandatory information (such as identity verification documents) may prevent you from accessing specific features of the Platform, including the ability to make withdrawals.

04How We Use Your Personal Data

4.1 727pub uses your personal data for the following purposes:

• To create, manage, and maintain your 727pub player account;
• To verify your identity and age (21 years or older) in compliance with Philippine gambling regulations;
• To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment methods;
• To detect, investigate, and prevent fraud, money laundering, and other illegal activities;
• To comply with our legal and regulatory obligations under Philippine law, including PAGCOR licensing requirements and AMLC reporting obligations;
• To provide customer support and resolve disputes;
• To monitor gaming activity for responsible gaming purposes and to identify players who may need support;
• To send you account-related notifications, including transaction confirmations, security alerts, and promotional offers (where you have opted in);
• To improve the Platform's performance, features, and user experience based on aggregated usage data;
• To enforce our Terms and Conditions and other platform policies.

05Legal Basis for Processing

5.1 Under the Data Privacy Act of 2012 (RA 10173), 727pub processes your personal data on the following legal bases:

• Contractual Necessity: Processing required to perform the contract between you and 727pub, including account management, payment processing, and game operation.
• Legal Obligation: Processing required to comply with applicable Philippine laws and regulations, including PAGCOR licensing conditions, AMLC reporting requirements, and the Data Privacy Act itself.
• Legitimate Interests: Processing necessary for 727pub's legitimate business interests, including fraud prevention, platform security, and responsible gaming monitoring, where such interests are not overridden by your rights and freedoms.
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent, such as for marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

06Data Sharing & Disclosure

6.1 727pub does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients only where necessary and lawful:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metro bank, and other payment service providers, solely for the purpose of processing your deposits and withdrawals.
• Identity Verification Providers: Third-party KYC (Know Your Customer) service providers who assist 727pub in verifying player identities and ages in compliance with Philippine regulations.
• Game Software Providers: Licensed game developers and providers whose games are available on the 727pub Platform, who may receive limited technical data necessary to deliver game services.
• Regulatory Authorities: PAGCOR, the AMLC, the National Privacy Commission (NPC), and other Philippine government bodies, where disclosure is required by law or court order.
• Fraud Prevention Partners: Third-party fraud detection and cybersecurity service providers who help 727pub protect the Platform and its players from fraudulent activity.
• Professional Advisers: Lawyers, auditors, and other professional advisers bound by confidentiality obligations, where necessary for legal or compliance purposes.

6.2 All third parties with whom 727pub shares personal data are required to handle such data in accordance with applicable Philippine data protection law and are prohibited from using it for any purpose other than the specific purpose for which it was shared.

07Cookies & Tracking Technologies

7.1 727pub uses cookies and similar tracking technologies to enhance your experience on the Platform, maintain your session, and collect analytical data about Platform usage. The following types of cookies are used:

7.2 Essential and security cookies are strictly necessary for the Platform to operate and cannot be disabled. You may manage functional and analytics cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform.

7.3 727pub does not use third-party advertising cookies or allow external advertisers to place tracking cookies on the Platform.

08Data Retention

8.1 727pub retains your personal data for as long as your account remains active and for a period thereafter as required by applicable Philippine law and regulatory obligations. The following retention periods apply:

• Account and Identity Data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with PAGCOR licensing requirements and AMLC record-keeping obligations.
• Financial Transaction Records: Retained for a minimum of five (5) years from the date of each transaction, as required by the Anti-Money Laundering Act of 2001 (RA 9160) and its amendments.
• Gaming History: Retained for a minimum of three (3) years for dispute resolution and responsible gaming monitoring purposes.
• Customer Support Records: Retained for two (2) years from the date of the last interaction.
• Marketing Consent Records: Retained until you withdraw consent, plus one (1) year thereafter as evidence of prior consent.

8.2 Upon expiry of the applicable retention period, 727pub will securely delete or anonymize your personal data in accordance with industry-standard data destruction practices.

09Data Security

9.1 727pub implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the 727pub Platform;
• Encryption of sensitive data at rest, including financial data and identity documents;
• Multi-factor authentication options for player accounts;
• Regular security audits and penetration testing by independent cybersecurity professionals;
• Strict access controls limiting employee access to personal data on a need-to-know basis;
• Comprehensive staff training on data protection and information security;
• Incident response procedures for detecting, reporting, and managing personal data breaches.

9.2 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 727pub will notify the National Privacy Commission (NPC) within seventy-two (72) hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with RA 10173.

10Your Data Rights

10.1 Under the Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by 727pub:

10.2 To exercise any of the above rights, please contact the 727pub Data Protection Officer via the support team. 727pub will respond to all data rights requests within thirty (30) days of receipt, in accordance with RA 10173. In complex cases, this period may be extended by a further two (2) months, with prior notification.

10.3 If you believe that 727pub has not handled your personal data in accordance with RA 10173, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

11Children & Minors

11.1 The 727pub Platform is strictly intended for adults aged 21 years and older, in accordance with Philippine gambling regulations. 727pub does not knowingly collect personal data from individuals under the age of 21.

11.2 If 727pub becomes aware that personal data has been collected from a person under the age of 21, such data will be immediately deleted and the associated account will be closed. Any deposits made by an underage player will be returned to the original payment method, subject to verification.

12Third-Party Services

12.1 The 727pub Platform may integrate with third-party services, including payment gateways, game providers, and analytics tools. These third parties operate under their own privacy policies and 727pub is not responsible for their data practices beyond the contractual obligations imposed on them by 727pub.

12.2 727pub conducts due diligence on all third-party service providers to ensure they maintain adequate data protection standards consistent with RA 10173 before engaging their services. All third-party processors are bound by data processing agreements that restrict their use of your personal data to the specific purposes for which it was shared.

12.3 727pub does not permit third-party service providers to use your personal data for their own independent marketing or commercial purposes.

13Updates to This Privacy Policy

13.1 727pub reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. The date of the most recent revision is displayed at the top of this page.

13.2 Where changes to this Policy are material, 727pub will notify registered players via email or an in-platform notification prior to the changes taking effect. Your continued use of the Platform following the posting of an updated Policy constitutes your acceptance of the revised terms.

13.3 We encourage you to review this Privacy Policy periodically to stay informed about how 727pub protects your personal data. If you have any concerns about changes to this Policy, please contact our support team before continuing to use the Platform.

14Contact & Complaints

14.1 If you have any questions, concerns, or requests regarding this Privacy Policy or the way 727pub handles your personal data, please contact our Data Protection Officer through the following channels:

14.2 If you are not satisfied with 727pub's response to your data privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, which is the independent regulatory authority responsible for enforcing RA 10173.

14.3 727pub takes all data privacy complaints seriously and is committed to resolving them promptly, fairly, and in full compliance with the Data Privacy Act of 2012 and its Implementing Rules and Regulations.